Network Monitoring Solution

The Heartland Network Monitoring Service alerts administrators when critical network problems develop. A single web interface creates a view of the entire network and allows for proactive trouble shooting and system maintenance.

This Network Monitoring System is built on open source software components consisting of a monitoring service and plug-ins to effectively monitor the health of hosts, servers, routers, and other network nodes. This system also views availability of general network services such a POP3, SMTP, PING, NNTP and HTTP. The entire system is configured to proactively deploy network event notifications to Heartland or the network administrator for timely system maintenance and problem resolution.

Features

• Contact notifications when service or host problems occur and are resolved
• Optional escalation of notifications to different contact groups
• Ability to define event handlers
• Ability to acknowledge problems via the web interface
• Ability to view current status information and reports via the web interface
• Simple authorization scheme that allows you to restrict users from the web interface
• Simple plug-in design that allows users to easily develop their own host and service checks
• Windows event log forwarding
• Monitoring of network services
• Monitoring of server resource utilization
• Monitoring of environmental factors such as temperature
• Heirarchical alert system to avoid false positives on unreachable devices
• Support for implementing redundant and distributed monitoring servers
• External command interface for on-the-fly changes to system behavior
• Scheduled downtime can be used for more accurate long term event reporting

Benefits

• Proactive problem resolution
• Faster problem awareness
• Long term tracking of problems and uptime/downtime statistics
• Assists in maintaining accurate network documentation
• Flexible and scalability when monitoring due to plug-in architecture