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Success Story
City of Fond du Lac


About the City of Fond du Lac

The City of Fond du Lac, Wisconsin, population 45,000, needed a stable, secure IT infrastructure to provide the level of service expected by the city staff and residents. However, the aging hardware and software of their existing systems were increasingly difficult to support. Budget restrictions and increasingly limited staff levels affected customer satisfaction. At the same time, they were experiencing exponential data growth but had limitations in their data back-up and recovery systems.

 

Solution

The IT management at the City of FDL engaged Heartland Business System's engineering teams to provide project support for server virtualization and shared storage implementation. The vision of the FDL IT department was to implement new technology that would allow them to centralize management, consolidate servers and services, provide high availability of applications and assure data protection and recoverability.  The range of the project involved email system upgrades, replicated shared storage, Cisco infrastructure switching and wireless implementation, expanded security and system monitoring.

 

Impact

  • The system enhancements provide fully resilient network services
  • Central management and system monitoring provide proactive services and reduced downtime
  • Server consolidation and virtualization reduces hardware, software and maintenance costs

Solution Components

  • City of FDL IT management & staff
  • Infrastructure analysis and design
  • Heartland Professional Services
  • HP Lefthand SAN with SAN/iQ storage software
  • Cisco infrastructure and networking

     

Technologies

  • HP Lefthand SAN with SAN/iQ storage software
  • VMware virtualization software
  • Microsoft Exchange 2010 and SQL 2008

 

Business Needs

  • Redundant system architecture for failsafe computing
  • Server consolidation to reduce IT operating costs
  • Central management of all computing resources
  • Improvement of all City data protection
  • Implement a business continuity plan