Microsoft Changes May Impact Your Cloud Subscription

February 23, 2022

As a Microsoft partner, we wanted to let you know about some changes that Microsoft is making to the Cloud Solution Provider model.

Changes to Cloud Licensing 

As a Microsoft partner, we wanted to let you know about some changes that Microsoft is making to the Cloud Solution Provider (“CSP”) model, which is how many organizations are licensing their cloud products today.   

  • You can still add licenses during any point throughout the term of your subscription but will no longer be able to reduce the number of licenses during the term of the subscription 
  • You will have 72-hours after the start of your subscription to cancel the entire subscription or reduce licenses for a refund 
  • You can mix and match different subscription terms lengths and billing frequencies to meet the needs of your business   

This change only impacts commercial (i.e. no Government, Education, or Nonprofit) customers as of today.  

Existing customers will be transitioned to this new model starting July 2022, however there are some advantages to moving early. Not only can you lock in 12 months of price protection on the six popular SKUs that are increasing in price, but you can also leverage a short-term promotion that is specific to the new licensing model.  

Contact us today at to learn more. 


Planning is Key 

As a result of these changes, it’s a perfect time to look at your overall Microsoft licensing.  As your Microsoft partner, we can help you:  

  • Determine the most advantageous time to move to the new licensing model – Hint: Likely before March 1, 2022!  
  • Evaluate current license usage  
  • Outline options to address short-term licensing needs  
  • Discuss capabilities of more robust solution(s) 
  • Make final adjustments of licensing quantities 


Why partner with HBS? 

HBS provides complete, local, end-to-end technology solutions with a large team of engineers and consultants available to assist with any technology need, solve any problem, and exceed expectations.  

  • Leverage direct access to Microsoft resources through HBS’s “Managed Partner” status (only awarded to 1% of US partners)  
  • Free Break/Fix support for Microsoft-caused issues on any Microsoft cloud subscription with HBS 
  • Efficient technical support ticket creation and escalation with Microsoft Engineers 
  • Implementation and support experience of 200+ Certified Engineers and Consultants across the entire Microsoft stack

  • Join the 650+ Microsoft cloud customers who trust HBS as their Microsoft partner  
  • Highly credentialed technical partner with 14 out of 17 available competencies, earned through multiple exams and proven deployment:  

Contact us today at to learn more. 

Amy Aschenbrenner
About the Author

Amy Aschenbrenner
Microsoft Partnership Team Lead

The Microsoft Partnership Team is responsible for ensuring the organization is making most of their partnership with Microsoft. This includes staying on top of the latest licensing model changes, new product releases, and programs that accelerate our customer’s cloud journey.


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