Careers > Open Positions > Consulting Field Engineer

Consulting Field Engineer

Little Chute, WI

19-02-116/117

Consulting Engineers are responsible for providing technical support and complex multiplatform solutions to our customers.
 


Essential Functions

  • Work as a member of the HBS networking team that provides consultative and proactive project management support to HBS’s account base.
 
  • Provide sales consultants and fellow Engineers with network design assistance, review, validation, and optimization of systems and protocols.
 
  • Contribute to product selection and research, configuration standards and best practices. Educate our sales teams on these products and services. Cross-Education/Mentoring of other Heartland Engineers.
 
  • Ability to take a leadership role in team and customer meetings.
 
  • Ability to work in a team atmosphere as both a leader and contributor as assigned.  At all times maintaining a professional and respectful demeanor.
 
  • Ability to be self-confident and able to defend and support their decisions.
 
  • Strong presales consulting skills in order to frame the solution and communicate that design to the customer and to other functional groups as needed.
 
  • Project management: Ability to demonstrate an understanding of planning, organizing, staffing, directing, and controlling work tasks
 
  • Comfortable communicating in most mediums including oral, written presentation and using digital media

Position Qualifications

  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Active Listening - Ability to actively attend to, convey, and understand the questions of others.
  • Adaptability - Ability to adapt to change in the workplace.
  • Autonomy – Ability to complete assigned tasks with little oversight
  • Customer Oriented - Ability to take care of the customers’ needs while following company policy.
  • Deductive Reasoning – Ability to apply principles of logic or scientific thinking to a wide range of intellectual and practical problems and the ability to deal with a variety of abstract and concrete variables
  • Presentation Skills – Ability to effectively present information to a group
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Skills & Abilities

  • Education:
    • Bachelor's Degree (four year college or university), preferred.
  • Experience (preferred):
    • Experience with Microsoft Active Directory
    • Experience with designing and implementing Small Business solutions
    • Experience with troubleshooting general network issues
  • Certifications (preferred):
    • MCSA 2008 or above
    • CCNA R/S
    • VCP5 or above
Equal Opportunity Employer - Disabled/Vets