ZTNA vs VPN: How to Know When to Use One Over the Other

ZTNA VPN

In this article...

  • Why secure remote access matters now more than ever
  • What a VPN is and how it works
  • What ZTNA is and how it works
  • ZTNA vs VPN: key differences
  • When to use VPN vs ZTNA
  • Factors to consider before choosing
  • FAQ: ZTNA vs VPN

Remote and hybrid work aren’t going away. That’s why the debate of ZTNA vs VPN has become a hotter topic around the security water coolers. Both technologies give employees a way to connect securely, but they do it in very different ways.

To help you sort it out, let’s look at how VPNs and ZTNA work, their differences, their strengths and when to use each.

Why Secure Remote Access Matters More Than Ever

Before deep diving into VPN vs ZTNA, it’s worth remembering why secure remote access is such a big deal anyway.

The pandemic accelerated a shift to remote and hybrid work. Suddenly, employees weren’t just in the office—they were everywhere. At home, on the road, or in coffee shops, connecting from personal devices and unsecured networks.

At the same time, apps and data moved out of company data centers and into cloud and SaaS platforms. That expanded the attack surface, creating more entry points for cybercriminals.

So the old “trust the corporate perimeter” model no longer works. Organizations need access solutions that can:

  • Follow users wherever they are
  • Adapt to cloud environments
  • Protect against threats that assume compromise is possible

What Is a VPN?

Think of a Virtual Private Network (VPN) like a tunnel. It creates an encrypted pathway between your device and the company network.

How VPNs work:

  • Encrypt data traffic so outsiders can’t snoop
  • Use tunneling protocols like SSL, L2TP/IPsec, SSTP, IKEv2, or OpenVPN
  • Mask your IP address so it looks like you’re coming from the corporate server

Once you’re in, though, you usually get broad access to the whole network. It’s like getting a VIP badge at a concert—once security checks you at the gate, you can roam backstage.

That works fine for privacy and basic access. But if someone steals your badge (or your credentials), they also get the same open access.

What Is ZTNA?

Zero Trust Network Access (ZTNA) takes a very different approach: never trust, always verify.

Instead of giving you a VIP badge to roam freely, ZTNA acts as a bouncer at every single door. You can only go into the rooms you’ve been approved for—and only for as long as you need to be there.

How ZTNA works:

  • Grants application-level access, not broad network access.
  • Continuously verifies user identity and device posture (e.g., OS version, antivirus status, device compliance).
  • Uses least privilege access—you only get what’s necessary.
  • Hides applications from the internet unless you’re approved (“dark cloud” strategy).

ZTNA is built for a cloud-first world. It assumes attackers are everywhere, and it limits damage by checking every request, every time.

ZTNA vs VPN: Key Differences

Feature
VPN
ZTNA
Security model
Trust but verify
Never trust, always verify
Access scope
Broad network access
App-specific, per session
Verification
At login only
Continuous, contextual
Visibility
Tracks connections
Tracks user activity and apps
Performance
Can bottleneck traffic
Optimized for cloud, direct-to-app
Scalability
License- and bandwidth-limited
Cloud-native, elastic

Use Cases: When to Choose VPN vs ZTNA

  • VPN is still useful when:
    • You need full network access (e.g., IT admins managing servers).
    • You rely on legacy apps that can’t be segmented.
    • You want a quick, broad solution with minimal setup.
  • ZTNA is better when:
    • Apps are located in a variety of locations, including in the cloud or SaaS.
    • You have a remote or hybrid workforce.
    • You’re in a regulated industry that needs granular access control.
    • You want to improve user experience with seamless, background access.

Another way to put it:

  • VPNs secure the tunnel
  • ZTNA secures the destination

Factors to Consider Before Choosing ZTNA or VPN

When deciding between ZTNA vs VPN, keep these in mind:

  • Security: ZTNA reduces risk with continuous checks. VPN is simpler but broader.
  • Remote work: ZTNA is better for distributed teams.
  • Compliance: ZTNA offers visibility that meets strict regulations.
  • Legacy systems: VPN may be your only option if apps can’t handle zero trust.
  • Scalability: VPNs hit license limits. ZTNA scales flexibly in the cloud—and in fact, are often cloud-native and integrate with identity providers.
  • Cost: VPN is cheaper upfront, but ZTNA saves costs long term by reducing breaches and scaling smoothly.

ZTNA vs VPN Final Thoughts

So, ZTNA vs VPN—which wins?

VPNs originated in a time when most resources sat safely inside a data center, though modern VPNs have adapted to some extent. ZTNA was designed for today: apps everywhere, users everywhere and threats everywhere.

Most organizations end up using both:

  • VPNs for full network access where it’s still required.
  • ZTNA for the majority of remote access and applications.

The short version:

  • VPNs give you a big key to the castle.
  • ZTNA only lets you into the rooms you actually need—and keeps checking that you belong there.

Need Help with Remote Access?

The right solution depends on your users, your apps and your security goals. If you’d like expert guidance, HBS is here to help.

Our security and networking experts can answer your questions and design the remote access strategy that’s right for your organization.

FAQ: ZTNA vs VPN

ZTNA (Zero Trust Network Access) is a security model that says no one is trusted automatically. Every request to access an application is verified, every time.
For most modern businesses, yes. ZTNA offers more security, better scalability, and a smoother user experience. VPNs are still useful for legacy systems and full network access.
Often, yes. Many organizations use VPNs for limited scenarios but rely on ZTNA for day-to-day access.
VPNs assume trust once you’re inside. ZTNA never assumes trust—it continuously checks users, devices, and context, limiting access to only what’s needed.

No. ZTNA doesn’t eliminate the network—it changes how users connect to applications securely. Whether your apps run on-premises, in the cloud, or through SaaS, ZTNA provides a secure access layer on top of your existing network.

Instead of trusting the network itself, ZTNA treats every network as “untrusted” and focuses on directly securing the connection between users and applications.

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