Microsoft Dynamics 365

Empower your organization to deliver a superior customer experience with Microsoft's Dynamics CRM.

Streamline sales and marketing. Improve the customer experience. Drive business growth.

Microsoft Dynamics 365 can transform how organizations deliver their customer experience. With Dynamics 365—set up, supported and maintained by the Microsoft experts at HBS—you’ll have an integrated tool set to improve operational efficiency and simplify your processes. You’ll empower your team with data-driven insights. And you’ll gain the agility to adapt to the needs of your customers—and drive better business results.

Our Dynamics 365 solutions include:

  • Optimization assessments to align Dynamics 365 to the specific needs of your organization
  • Gap analysis to help you identify and address areas for improvement in the customer relationship management (CRM) process 
  • Licensing reviews to ensure that you have the right tools in place—and that you’re getting the most for your investment 

Interested in the flexibility and scalability of a cloud-based Microsoft Dynamics CRM solution? Start a conversation with the HBS team. Talk to an Expert

Transform your customer journey.

Equip your IT team with tools designed to elevate customer experience and streamline operations.

Unlock efficiency with Dynamics 365.

Seamlessly integrate data-driven insights into your workflow.

Our Microsoft Dynamics 365 Solutions

Work with HBS to get up and running with Dynamics 365 or optimize and support your current Dynamics 365 setup.

Microsoft Dynamics 365 Implementation

Our team will work with you to define your needs and business case. Then we’ll get you set up with the right licensing and configuration to make Dynamics 365 work at its best for your organization. 

Microsoft Dynamics 365 Support

Get timely Dynamics 365 support from our team of experts—so you can minimize downtime for the processes your organization relies on.

Microsoft Dynamics 365 Training

Tap into the experience of our team as a trusted Dynamics 365 consultant. We’ll partner with you to train your team in best practices, workflow development, data conversion and system integration.

Dynamics 365 Review and Optimization

Whether you’re using Dynamics 365 Sales, Marketing, Service—or any of the Dynamics 365 modules—our team will assess your configuration and optimize your licensing to ensure alignment with your sales strategy and support a superior customer experience.

Dynamics 365 Health Check

Ensure that your Dynamics 365 integration is set up and functioning properly from a technical perspective. We’ll assess the health of your system and provide a plan for optimal maintenance management. Talk to an Expert

Why HBS Dynamics 365 Solutions?

Microsoft Expertise

HBS holds Microsoft Managed Partner status, a designation that’s only awarded to 1% of U.S. partners. Our team is certified, knowledgeable and ready to support you with all things Microsoft.

Tailored Solutions

Our team specializes in helping you get the most from your Dynamics 365 investment. We’ll make sure you have the right licenses, modules and configuration for your organization’s specific needs.

Comprehensive Technology Services

With HBS, you’ll not only have an expert Dynamics 365 partner—you’ll also benefit from our full team of engineers and specialists, available to help solve any of your technology needs.

Microsoft Business Applications Badge: This emblem represents our deep expertise in Microsoft’s suite of business applications. As a premier Microsoft partner, we’ve showcased exceptional proficiency in implementing and managing Dynamics 365 solutions. 

Interested in HBS Dynamics 365 Solutions?

Request a complimentary quote today.