Dynamics 365 Marketing

Design, predict, and deliver content through the right channels in the moment of interaction for personalized customer journeys.

Dynamics 365 Marketing elevates customer experiences, allowing you to orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty. The Dynamics 365 Marketing app works seamlessly with Dynamics 365 Sales, Dynamics 365 Customer Insights, Microsoft Teams, and other products and allows you to make faster and better decisions using the power of data and AI.

Dynamics 365 Marketing consists of two primary modules, along with event management. Both modules include capabilities to create graphical email and design interactive customer journeys to support marketing initiatives.

  • Respond to customer actions in real time: Respond in the moments that matter with real-time, trigger-based journeys.
  • Hyper-personalize your messaging: Personalize messages with dynamic text and images from a flexible set of data sources.
  • Connect with customers on the channels they use the most: Use mobile channels to create text messages and push notifications to reach your customers where they are.

Dynamics 365 Marketing Benefits

Create Personal Based Leads And Nurture Them

Dynamics 365 Marketing will help you generate more leads across all your channels and nurture sales-ready leads with personalized experiences when coupled with Dynamics 365 Sales.

Align Sales And Marketing

Prioritized leads, automated hand-off, empower sellers with shared information and connected processes.

Make Smarter Decisions

Improve marketing ROI with embedded intelligence and analytics that track marketing performance.

Know Your Audience With AI-Driven Market Insights

Respond to trends faster with social and web insights that help you know what your audience is saying, seeking, and feeling.

Innovate With A Modern And Adaptable Platform

Enhance your automated marketing capabilities with an application that’s easy to tailor, extend, and connect to other apps and services you already use.

Dynamics 365 for Marketing Demo

3 minute introduction to Dynamics 365 for Marketing. Contact HBS to see the full demonstration.


Contact our Dynamics 365 experts now!

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