CASE STUDY

Bentley World Packaging

Bentley World Packaging (Bentley) provides full-service warehousing, including kitting and custom packaging for domestic and international shipment.

Goals

Bentley recognized that they were spending considerable time on small one-time orders. To improve delivery time and reduce handling costs, Bentley decided to offer standard packaging online for purchase.

Challenges

The key to the development of this e-commerce site was to reduce order handling by Bentley. Shipping and picking documents needed to be generated automatically as part of the order process. Pricing needed to be accurate based on custom package dimensions entered by the customer. Shipping was to occur from the Bentley location nearest to the customer’s delivery address.

Solution

During the discovery phase of the project, HBS determined that Kentico was a good fit to address the customer’s overall website and e-commerce goals, and Microsoft Dynamics GP was identified as the ERP solution.

A custom integration between Kentico and GP was built utilizing a third party plugin to maintain PCI compliancy and perform order settlement inside of GP.

Results

HBS implemented a customized e-commerce site that has been branded to match Bentley’s marketing site. Features include:

  • Square footage pricing based on custom user-entered dimensions
  • Order minimum pricing
  • Item minimum pricing
  • Markups based on dimensions of the resulting crate
  • A custom credit card gateway
  • Integration with a national LTL freight carrier
  • Transmission of advanced shipping notice to the LTL carrier based on standard lead times and the nearest Bentley location 
  • Generation of order and shipping documents for use by Bentley

Key criteria for choosing Kentico

  • Shopping cart functionality
  • Open .NET architecture
  • Responsive design
  • Integration with other systems

Components

  • Custom pricing
  • Minimum order and product values
  • Auto-generation and shipping documents
  • Integration with an LTL freight carrier

Technology

  • Kentico CMS Solution
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