CASE STUDY
Kenosha Unified School District
Historically, Kenosha Unified School District (KUSD) had been upgrading teachers and administrative staff to new computer systems in small groups based on needs and budget constraints. However, that meant that the IS staff had to provide support for different versions of Windows and related applications on computers that were six months to six years old. This was inefficient, and the District’s help desk could not always provide the level of service they wanted.