IT Help Desk

Ensure a quality end-user experience with remote support services.

The challenges associated with providing a positive and consistent IT experience for your employees and customers are innumerable. Ongoing training, advancements in technology, compliance needs, security requirements and an increase in devices to support are just a few of the issues facing IT staff today. With cost-effective Help Desk services from HBS, your team will regain time and focus on supporting your strategic initiatives. 

Whether you support 5 or 5,000 end-users, our dedicated team of engineers and experts will partner with you to understand your environment and tailor services specific to your needs. 

 

IT Help Desk Benefits

Utilize our Expertise

Your IT environment is complex and getting more so every day. Systems must not only be available, but also fully optimized for efficiency and productivity. That takes time, talent, and the procedural know-how HBS provides.

Keep Costs Down 

Recent market studies show that, when properly executed, Managed Services for IT can reduce in-house costs by 40 percent or more while simultaneously increasing IT process efficiencies by 50 to 60 percent.

Adopt New Technology

As the technology landscape rapidly evolves, you need to accelerate new technology adoptions while managing current systems. Avoid roadblocks that can detour your progress with a partner experienced in engineering and implementation.

Contact our IT Help Desk experts now!

If you are a current HBS Helpdesk customer you can call our support desk at 1-877-212-2669.

 

For non helpdesk customer you can reach our service number at 1-800-236-7914.

Why HBS

HBS provides complete, local, end-to-end technology solutions for organizations with a large team of engineers and consultants available to assist with any technology need, solve problems and exceed expectations. At every level of the company, we are committed to providing high-quality services to each of our clients.

Consult & Assess

Your organization is unique. Whether your environment is simple, complex or somewhere in between, we’ve helped organizations like yours. We will assess your environment and your needs to provide the best solution.

Customize

We don’t believe in cookie-cutter solutions or a one-size-fits-all approach. Our team of skilled experts is invested in understanding your needs in order to provide innovative and practical customized solutions.

Manage and Support

Our relationship-focused approach means that we care about your organization and your success. We love to talk about and implement the newest technology, but we are equally committed to managing and supporting existing environments.

"Robbi was VERY helpful and tried several things until she was able to figure out the issue and get it fixed. Thank you!"

Menn Law