Dynamics Pricing Update: What to Know
- Author: Lili Kutcher - Microsoft Licensing Specialist
Microsoft is set to increase prices for Dynamics 365 on October 1, 2024. This marks the first pricing hike for Dynamics customers in more than five years. This change will impact both new and existing customers globally.
New Dynamics 365 Pricing Details
Starting Oct. 1, Microsoft will raise prices on Dynamics 365 base licensed products. For existing customers, the pricing increase will be reflected at their next renewal date after Oct. 1.
Both cloud versions and on-premises Dynamics products will be affected. Notably, the price for Dynamics 365 Business Central will stay the same.
For US government customers, the price increase will be phased, beginning with a 10% hike on Oct. 1, and followed by a smaller increase on Oct. 1, 2025 to align with commercial pricing.
| Product | Price before October 1, 2024 (user/month) | Price as of October 1, 2024 (user/month) |
| Dynamics 365 Sales Enterprise | $95 | $105 |
| Dynamics 365 Sales Device | $145 | $160 |
| Dynamics 365 Sales Premium | $135 | $150 |
| Microsoft Relationship Sales | $162 | $177 |
| Dynamics 365 Customer Service Enterprise | $95 | $105 |
| Dynamics 365 Customer Service Device | $145 | $160 |
| Dynamics 365 Field Service | $95 | $105 |
| Dynamics 365 Field Service Device | $145 | $160 |
| Dynamics 365 Finance | $180 | $210 |
| Dynamics 365 Supply Chain Management | $180 | $210 |
| Dynamics 365 Commerce | $180 | $210 |
| Dynamics 365 Human Resources | $120 | $135 |
| Dynamics 365 Project Operations | $120 | $135 |
| Dynamics 365 Operations – Device | $75 | $85 |
Why Is This Happening Now?
The primary driver behind this price increase is Microsoft's ongoing investment in innovation and capabilities within the Dynamics 365 suite. Over the years, Dynamics 365 has grown to include advanced AI features, improved integrations, and expanded functionalities that deliver more value to businesses. The new pricing reflects these enhancements and ensures Microsoft can continue to invest in the platform.
How to Prepare for the New Dynamics 365 Prices
- Review Your Current Licensing: Understand your current Dynamics 365 licenses and how the price increase will affect your costs. Engage with a Microsoft licensing expert from HBS to get a clear picture.
- Evaluate Your Usage: Assess your use of Dynamics 365 products. Are there areas where you can optimize your usage or consolidate licenses? Ensuring you're using the most cost-effective options can help mitigate the impact of the price increase.
- New Customer? Consider Purchasing Prior to October: If you’re on the fence about adopting Dynamics 365, purchasing licenses before Oct. 1 will save you money for at least one year prior to your first renewal.
More Questions on Microsoft Dynamics Pricing? HBS Is Here to Help
Hopefully, you’re like us at HBS and see this as an opportunity to optimize your Dynamics 365 setup and enhance your overall IT strategy.
HBS is here to provide any assistance you need, including a comprehensive review of your current licenses and usage. Reach out to HBS today for expert guidance.
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