Modern cloud calling built for healthcare—unified communications, simpler administration, and built-in resiliency from a team that knows your environment.
- Eliminate long-distance charges and reduce equipment overhead
- Built-in disaster recovery and HIPAA compliance
- Integrates with nurse call, paging, fax, and scheduling systems
- AI-powered assist and real-time translation for diverse patient populations
- Single-vendor simplicity—managed by HBS, powered by Cisco
Communication infrastructure built around your clinical reality.
Healthcare organizations face a unique challenge: hundreds of staff spread across floors, facilities, and care settings, where a single missed call can cascade into a patient outcome. We've spent years helping to solve exactly this problem.
Lower overhead, without the tradeoffs
Eliminate long-distance charges, reduce on-site hardware, and shift from unpredictable capital costs to a predictable monthly subscription, without sacrificing reliability.
Integrates with the tools you already use
Webex Calling connects with nurse call systems, scheduling platforms, paging infrastructure, and fax—so your team works the way they always have, just without the friction.Compliance and resilience built in
HIPAA-ready encryption, E911 compliance, and built-in disaster recovery mean your communication infrastructure doesn’t become a liability audit item.AI that actually helps your staff
Real-time AI assist, call summarization, and live translation support reduce cognitive load on your team, especially valuable in high-volume clinical settings and diverse communities.Simple to manage from anywhere
One admin portal, one vendor, one call for support. HBS handles implementation, training, and ongoing management. Your IT team doesn’t need to become Cisco experts overnight.Flex licensing grows with you
Whether you’re a regional clinic or a multi-facility health system, our licensing models scale to match your size, delivering exactly what you need—no more, no less.As more healthcare organizations move to the cloud, the question many face is when—and who's guiding the move?
Legacy on-premises systems are aging out. Maintenance costs climb, vendor support windows close, and the gap between what your team needs and what your old platform can deliver keeps widening.
Webex Calling gives you a proven path forward with HBS providing the healthcare-specific implementation expertise that separates a smooth migration from a painful one. We've done this before—across Nebraska, Iowa, and the entire Midwest—for organizations just like yours.
24×7
Always-On availability. Your calling system doesn’t take days off.
$1.7M
Average IT support cost reduction for cloud contact center customers.**Forrester analysis of Cisco Webex Contact Center customers.
99.999%
Webex platform uptime SLA. That equates to less than six minutes of downtime per year.
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Single vendor. Single admin portal. One team to call when you need help.
WHAT’S POSSIBLE WITH HBS + WEBEX
One platform. Every layer of how your organization communicates.
From your front desk to your ICU, from patient intake to code response, modern Webex solutions, implemented by HBS, cover the full spectrum of healthcare communication.
WEBEX CALLING
Cloud calling built for clinical environments
Modern, HIPAA-ready cloud calling that replaces aging on-premises hardware without requiring your staff to change how they work.
➔ Eliminate long-distance charges
➔ Nurse call & paging integration
➔ Built-in disaster recovery
➔ AI-powered call assist
➔ Mobile & desk phone flexibility
WEBEX CONTACT CENTER
Better patient experience from very first call
Transform patient intake, appointment scheduling, and care coordination with intelligent routing, reduced hold times, and real-time analytics.➔ Intelligent call routing
➔ Real-time manager dashboards
➔ AI-driven patient self-service
➔ Omni-channel (voice, chat, text)
➔ CRM & EHR integrations
LIFE SAFETY & OMNI-CHANNEL
When seconds matter, your infrastructure can’t fail
Emergency alerting, mass notification, and real-time incident coordination—unified across every channel your staff and patients use.➔ Emergency mass notification
➔ Real-time incident coordination
➔ Voice, messaging & chat unified
➔ AI situational awareness
➔ E911 compliance
FREE WEBINAR
Every Call Matters
Improving Patient Experience with Modern Healthcare Communications
THURSDAY, JULY 23, 2026 | 10:00AM – 10:45AM
CONTACT CENTER
Deliver a better patient experience from the first call
Intelligent routing, AI analytics, reduced hold times, and real-time manager visibility means less frustration for patients and less burden on your staff.
LIFE SAFETY
When seconds count, your infastructure can’t fail
Emergency alerting, mass notification, and real-time incident coordination powered by AI, allowing your teams to respond faster when it counts most.
OMNI-CHANNEL
Unified voice, messaging, and chat across entire organization
AI surfaces the right information at the right time. No interaction falls through the cracks, regardless of channel or care setting.
See what modern healthcare communication should look like.
Talk to an HBS expert. We'll listen first, then help you find the right path forward.
