Gartner® Market Guide for Outsourced Managed Security Services
Find out what to expect from an outsourced security partner. Gartner® names Heartland Business Systems as a Representative Vendor for its services: security operations center (SOC), Managed XDR/EDR services, and Managed vulnerability scanning.
Get an outside view before you outsource.
Staffing a security operation around the clock is hard. Good analysts are expensive and tough to keep. Attackers work nights and weekends. More security and IT leaders are bringing in a managed security partner to close that gap, and picking the right one takes homework.
We believe the Gartner® Market Guide for Outsourced Managed Security Services is one of the best places to start that homework. It lays out where the market is headed, what providers deliver, and how to evaluate them.
What you’ll find in the report.
- Where the outsourced managed security services market is heading, including the pull of AI, hybrid cloud and expanding compliance rules.
- The core capabilities providers deliver, from 24x7 detection and response to threat intelligence and exposure management.
- The five types of providers in the market and where each one tends to fit.
- How to choose a provider and set up the relationship, even before you sign.
Vet your security partner with Gartner® research.
Gartner, Market Guide for Outsourced Managed Security Services, By Christopher Wiles, Joe Trejo, 5 January 2026
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