HBSMICROSOFT
Microsoft 365 Training
Turn your M365 tools into a productivity engine.
You already have the tools. Give your people the practical, expert-led training to use them with confidence, collaborate more effectively and turn adoption into organizational impact.
Training built around real work
THE OUTCOME
Move from enablement to everyday impact.
Focused training helps employees build useful habits, reduce friction and get more value from the Microsoft 365 environment they work in every day.
Accelerate Adoption
Help your team put these tools into practice faster.
Build Confidence
Give users clear guidance and repeatable ways to work better.
Improve Collaboration
Connect people, files and conversations with less effort.
Reduce Frustration
Solve common challenges before they turn into hours lost.
Customer Immersion Experience (CIE)
See what Microsoft 365 can do before you choose a training path. The CIE is a guided, interactive look at the productivity tools your organization already owns.
- Explore the art of the possible across Microsoft 365 productivity tools
- Work through everyday scenarios in OneDrive, SharePoint, Teams, and Copilot
- Pinpoint where each team gains the most from focused training
AT A GLANCE
TOOLS COVERED
BEST FOR
Leaders and teams deciding where to focus their Microsoft 365 training first.
COURSE CATALOG
Choose the skills your team needs.
Filter by solution area, then open any course for a quick look at the curriculum.
Customer Immersion Experience
A guided look at what's possible across the Microsoft 365 productivity tools you already own.
Teams 101: Basics
Build confidence with day-to-day Teams navigation and collaboration.
Teams 201: Channels
Go deeper into team structure, permissions, posts and files.
Teams Phone: Basics
Help users handle calls, settings and in-call features with ease.
SharePoint: Admin
Review site administration, security and document management.
SharePoint: Power User
Create stronger sites, libraries, pages, news and events.
Storage Best Practices
Build clear habits for storing, managing and sharing files.
Copilot: Basics
Learn the interface, prompting fundamentals and in-app use cases.
Agent Builder 101
Understand agents and build an example in Teams or SharePoint.
Agent Builder 201
Move into Copilot Studio and more advanced agent development.
Outlook 101: Basics
Take control of your inbox, email, calendar and events.
OneNote 101: Basics
Organize, find, format and share notebook content.
Go deeper with a connected learning path.
Start with a focused session, combine related courses or go for the full Copilot series and build skills over time.TARGETED
Single
Session
- Choose one focused topic
- Built for a specific team need
- Live, remote instruction
FEATURED
Copilot Launch Series
- Six one-hour sessions
- Copilot Chat through advanced agents
- Structured, progressive learning path
FLEXIBLE
Custom
Training Path
- Kick off with a CIE to set priorities
- Pick the courses you want
- Role-based topic selection
MICROSOFT 365 COPILOT
Copilot Launch Series
Build confidence in Copilot Chat, apply AI across everyday Microsoft 365 workflows, and progress into agent creation.
SESSION 01
Intro to Copilot Chat
Security, access, web experience, and prompt demo
SESSION 02
Art of Prompting
GCSE framework, techniques and scheduled prompts
SESSION 03
Outlook, Teams, and an intro to agents
SESSION 04
Word, PowerPoint, and Excel demonstrations
SESSION 05
Intro to Agents
Agent concepts, Microsoft agents, and Lite agents
SESSION 06
HOW TRAINING WORKS
Focused, flexible and easy to attend.
Live, Interactive, and Relevant
Instructor-led sessions with real-time Q&A and scenarios tailored to your team.
Right-Sized Sessions
One-hour basics. Two to three hours for advanced topics.
Remote via Teams
Attend from anywhere with no travel requirements.
Questions teams ask before they schedule training.
Need something more specific? A training expert can walk you through options for your organization.
How are training sessions delivered?
What is the Customer Immersion Experience?
How long does a session last?
What does the Copilot series cover?
Can we build a custom training plan?
Will the examples reflect how our team works?
Build a more capable Microsoft 365 workforce.
Start here.
