AI Can Fake a Voice. A Human Firewall Can Still Stop the Attack.

AI erased the typos and awkward phrasing that gave scams away. See how a human firewall stops deepfakes, voice clones and AI phishing.

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Heartland Business Systems Named 2026 Cisco Services and Software Excellence Partner of the Year for the Central Area

HBS earns Cisco’s 2026 Central Area Services and Software Excellence Partner of the Year for record growth and live Cisco IQ data in client reviews.

Managed One Overview

Managed One brings IT support, security and strategy together under one partnership. Choose Fully Managed or Co-Managed IT built around your business. Talk to HBS today to get started.

Fully Managed IT Services

No internal IT team? Fully Managed IT services from HBS deliver a complete technology department for one predictable cost.

HBS Managed XDR Technical Requirements

This document defines the technical, licensing, access, and configuration requirements necessary for HBS to deploy and operate Managed XDR.

Requirements may change as Microsoft services, supported technologies, security standards, or HBS architecture evolve.

Not all requirements apply to every Customer environment. Applicable requirements will be identified during onboarding.

Copilot Cowork vs. Microsoft Scout

Compare Microsoft 365 Copilot Cowork and Microsoft Scout. See how each agent works, what it takes to turn on, and which one to pilot first.

Inside Copilot Cowork: The Skills, Workflows and Enablement Steps

Copilot Cowork’s 13 built-in skills, its 5-step workflow, and the steps to enable it in Microsoft 365.

Microsoft specializations what they mean for you

Microsoft Specializations: What They Really Mean for You

Microsoft Specializations are much more than badges—they’re proof your partner will deliver results.

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Fractional IT Leadership: Smart, Strategic, and Scalable

Not sure what your business needs from IT? A fractional CIO gives you expert technology leadership—without the full-time cost. Here’s what that looks like.

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Securing AI Identities: Why Lifecycle Management Is the Next Frontier of IAM

AI agents are changing identity security. Learn why lifecycle management is the next frontier of IAM and how to protect people, data and processes in the AI era.

Why You Need a Data Flow Diagram (DFD)—and How to Create One

Data flow diagrams (DFDs) reveal risks, simplify complex systems, and enhance security. We’ll show you step-by-step guidance so you can create your own DFD.

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Building a Responsible AI Framework for K-12 Schools

An AI framework built for K–12 education. Explore how schools can implement AI responsibly while protecting students, data and instructional integrity.

Managed Service Agreement

Managed Service Agreement Managed Service Agreement This Agreement is entered into between Heartland Business Systems, LLC, a Wisconsin limited liability

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Entra ID Policy Deadline: Migrate MFA & SSPR Before Sept. 30

By September 30, 2025, Microsoft requires MFA & SSPR to move to the unified Authentication Methods Policy in Entra ID. Learn why it matters and how to prepare.

Mandatory Microsoft MFA: Key Updates for Admins

Mandatory MFA is coming to Azure CLI, PowerShell, REST APIs, and more by Sept. 1, 2025. What’s changing, who’s affected, and how to prepare.

Reimagining SharePoint: The Story Behind HBS Connect

HBS transformed communication and collaboration with a modern SharePoint intranet. See the strategy behind HBS Connect’s high adoption and success.

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Is It Time for a Fractional Project Manager?

A fractional project manager gives you project leadership when you need it, without the overhead of a full-time hire. Is it right for you? Find out here.

Custom AI Assistant Eases IT Burden for Governing Agency

Discover how a governing agency partnered with HBS to create a secure, Azure-based AI assistant that reduced help desk tickets, improved internal support, and built confidence in AI across departments.

Making Sense of Microsoft Teams Meeting Types

Not sure which Microsoft Teams meeting type to use? Learn the differences between Meetings, Webinars, and Live Events to choose the right one for your needs.

Your Most Efficient Workspace Yet: What’s New in the Teams Update

Microsoft Teams’ latest update unifies chats and channels, adds threaded conversations, custom sections, and filters—all designed to keep you focused.

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SaaS User Management Best Practices

Learn the importance of SaaS user management with best practices to streamline your processes. Enhance security, improve efficiency, and ensure compliance.

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Elevate Your Organization with Effective SaaS Operations Management

Discover how effective SaaS operations management can transform your business by optimizing efficiency, enhancing security, and ensuring compliance.

Managed Security Awareness Training

Boost cybersecurity with Managed Security Awareness Training from HBS: Empower employees to combat phishing and enhance defense. Transform risk into strength.

The Evolution of Collaboration: The Shift to Hybrid Work

Learn about the shift towards hybrid work and the challenges it brings. This article delves into how HBS’s Collaborate with Webex solution is shaping the future of collaboration.

K-12 Schools Focus on Unified Physical Security

Every K-12 school faces physical security challenges. You must develop a life safety strategy and execute a security plan that protects your district.

7 Tips for Building a Cybersecurity Culture

Educate and motivate every employee to make security part of their daily responsibility rather than counting on IT to handle it on their own.

Establish Cybersecurity Culture On An Employee’s First Day

Learn how to prioritize cybersecurity during employee onboarding and how HR and IT collaboration can create a cybersecure work environment from day one.

Security Awareness, Training, and Education – A Learning Continuum

In the realm of information technology (IT) and information security, the distinction between “security awareness” and “training” is crucial. Learn why.

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What to Include in an Effective BYOD Policy

Discover key concepts that should guide your BYOD policy. Write a clear BYOD policy with these tips to protect. company data accessed through personal devices.

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IAM – Identity and Access Management: Maintaining User Access & Its Importance to Information Security

Identity Access Management (IAM) solutions help enable proper provisioning to reduce the risk associated with an account becoming compromised.

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Mergers and Acquisitions (M&A) Now Including Cyber Security Due Diligence as Best Practice

If you are considering acquiring a company, make sure you consider all of the factors that impact valuation, including cybersecurity practices and technologies.

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